Samvad Telecaller App Use Cases

• Find new leads - Connect with potential customers effortlessly.

• Grow your Sales - Upsell and cross-sell products to your existing clients.

• Stay Connected - Maintain communication with distributors and dealers.

• Never Miss a follow up - Set reminders to stay on top of your tasks.

• Renewal Reminders - Remind existing customers to renew their subscriptions.

• Product Launches - Update target audience about new Product Launches.

• Market Research - Conduct Market Research & Surveys.

• Education Outreach - Promoting courses & educational programs among students.

• Schedule Appointments - Arrange meetings with clients effortlessly.

• Educate Customers - Share information about your offerings.

• Debt Collection - Collect payments from debtors smoothly.

• Gather Feedback - Set Receive insights from your Customers.

• Announce updates - Keep your audiences informed about new features.

• Fundraising campaigns - Update Contact donors and supporters to raise funds.

• Training session updates - Conduct Inform clients about upcoming training sessions.

• Event Invitations - Invite target audience at your events .

Frequently asked questions

How to start a free trial?

Visit Samvad Sign Up (telecallerapp.com) & sign up using your Mobile Number.

How can my telecaller sign up on Samvad?

Once you sign up & register for Samvad. You get the admin rights to create & add users on the account.

Are there any data storage or bandwidth limitations?

No, there are no restrictions on storage or any bandwidth limitations.

Do I need extra hardware such as Laptop & Headphones for telecallers?

Your Telecallers can simply do their calling from their Mobile Phone, using our Samvad App. Hence, no extra hardware needed.

How does the Samvad Telecaller App handle missed calls or unanswered calls?

If someone doesn’t pick up, the app keeps track of it, and you can schedule another call to try again. You an also send WhatsApp, SMS & Email or event send an automated notification to your prospect saying you called and look forward to speak.

Can I access Samvad Telecaller App from multiple devices?

Yes, you can access Samvad on both your phone and computer. You can access Dashboard, Reports from the computer, however calling can only be done from the Mobile App. Also, you can only login from one mobile device at a time, simultaneously login from different mobile devices is not possible.

Can I access Samvad Telecaller App from any location?

Yes, Samvad can be accessed from anywhere. Therefore your Telecallers can work from Anywhere.

Will I get Daily Call Reports of calls done & duration Agent Wise?

Yes, you will receive daily call reports that include details of calls made and their durations, categorized by agent. This Email can be scheduled and shared with every telecaller of your team.

Does Samvad Telecaller App provide call recording functionality for compliance and quality assurance purposes?

Yes, it supports call recording functionality. However, call recording is only supported in Android Devices.

Can I customize fields as per my business need?

Yes, you can customize and configure fields of Samvad as per your business requirements.

Does my small business having a small sales team need Samvad?

Any Business of any size that has a Telecalling team for outreaching to prospects can use Samvad. Apart from Sales Function, our solution has different use cases, refer use case section for more info.

Can I send Email, WhatsApp & SMS from Samvad?

You will have to do one time configuration for Email, whereas, WhatsApp and SMS will be directly sent from the respective Telecaller’s Numbers.

How can I track the performance of individual telecallers using Samvad Telecaller App?

You can track performance of individual telecallers from the dashboard and pre-built reports. The Dashboard and pre-built reports willI show you, Today’s followup, Overdue follow ups, Follow ups telecaller wise, Number of calls made, Total Duration of Calls, Best Performers, Under Performers & Much More.

Does my telecaller need any technical knowledge/background to use Samvad?

No, Samvad Telecaller App is designed to be user-friendly, requiring minimal technical knowledge to operate effectively.

Is there any limit to how many calls or leads I can handle in Samvad Telecaller App?

No, there is no limit as such. You can handle as many calls and as many leads you want.

Is the Samvad Telecaller App available for both iOS and Android devices?

The Samvad Telecaller App is available only for Android Users.

Can I import Data through Excel Sheets?

Yes, you can import data into Samvad using Excel Sheet. The Sample Sheet will be available for you to download if required..

Will I get daily follow ups reminders on my Phone?

Yes, each telecallers will get daily follow up reminders on their respective dashboards. Team leaders can know Total followup assigned to each telecallers day wise, product wise and source wise.

Do you have any video resources where I can learn to use Samvad?

Yes, we do have detailed videos on our YouTube Channel as well as on our resource section of our website.